Project & Program Management
Agile, Scrum, PMP — applied to programs where governance, risk and regulators are as real as the delivery deadline.
Learn moreIT Consulting · Melbourne, Australia
Senior IT consulting for organisations that can't afford to get it wrong.
I help Australian government agencies, banks and telcos turn complex programs into delivered outcomes — through clear thinking, steady hands, and two decades of experience in environments where the stakes are real.
Trusted by organisations that demand quality
- Services Australia
- National Australia Bank
- Telstra
Meet the consultant
A senior pair of hands — not a deck, a team, or a promise to figure it out later.
I started MS Business Solutions after two decades inside federal agencies, Tier-1 banks, and national telcos, where I saw the same pattern repeat: well-intentioned programs stalling because no-one senior was accountable end-to-end.
The engagements I take on are the ones where that person needs to exist — whether the work is framing the program, unsticking delivery, designing a service, or advising a leader who needs a second opinion they can trust.
You work with me directly. No account manager, no junior handover, no bait-and-switch.
[PLACEHOLDER: Founder Name]
Founder · MS Business Solutions
What I do
Three service lines. One accountable person.
Most engagements combine two of the three. I keep the lines named clearly so you can scope the work — not so you can buy them in isolation.
Business Analysis & Service Design
Mapping what actually happens, designing what should happen, and writing it down in language engineers and executives can both sign off.
Learn moreStrategic Advisory
A second opinion for leaders on technology decisions, vendor selection, restructures, and programs the board has stopped believing in.
Learn moreHow I work
A deliberate sequence — not a methodology on a slide.
Every engagement starts with understanding and ends with something handed back you can run without me.
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Discover
Stakeholder interviews, document review, and a clear-eyed read on what's really going on — not just what's in the steering deck.
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Design
A written plan with trade-offs named. You see the options I considered, not just the one I picked.
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Deliver
I run the program, the workshop, or the analysis. Weekly written updates. No theatre, no surprises.
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Support
A handover that stands up after I leave. Runbooks, artefacts, and an open line for 30 days post-engagement.
- 0 Years in IT consulting, program management and advisory
- 0 Engagements delivered across government, finance and telecoms
- 0 Tier-1 sectors worked inside — federal, banking, telecommunications
- 0 Of clients return for a second engagement
Featured case study
Reduced delivery timeline by 30% for a Tier-1 Australian bank.
From a red-rated regulatory program to a green board update — in one quarter.
A retail bank had an APRA-reportable uplift program stuck behind governance, with a delivery plan that hadn't survived contact with reality. I was brought in to triage, then to run it.
Within twelve weeks the backlog was re-baselined, the governance model was collapsed from five forums to two, and the program was back on a credible path to commitment date.
Read all case studiesIn their words
What clients say about working with me.
The single most useful external hire we made that year. He arrived, understood our mess in a fortnight, and gave us a plan we could actually run.
Plain-spoken, senior, and unusually honest. He told me the thing my team wouldn't — and was right.
Latest insights
Essays on what actually works in regulated IT.
Project Management
Government IT
Banking IT
Why most IT transformations fail in the first 90 days
The failure mode is almost never the technology. It's what leaders agreed to in week three.
Read articleA practical stakeholder map for Australian government IT
The template I use on day one of every federal engagement — and how to fill it in without annoying anyone.
Read articleAgile in regulated industries: what actually works in banking
A plain-English guide to running agile programs where APRA, Privacy Act and internal audit all have a seat at the table.
Read articleHave a project on your mind? Let's talk.
A 30-minute discovery call. No pitch, no follow-up email marketing. You leave with at least one concrete suggestion.