Terms of Service

1. Who we are

MS Business Solutions ("we", "us", "our") is an independent sole-trader IT consulting practice, ABN [PLACEHOLDER], registered in Victoria, Australia. This website is published by us.

2. Use of this website

You are welcome to browse, read, quote, and link to content on this website for non-commercial purposes, provided you attribute the source. Systematic scraping, republishing our written content on other sites, or training machine-learning models on our content without express written permission is not permitted.

We make the website available "as is" and do not guarantee it will be uninterrupted or error-free. We may change or remove content without notice.

3. Consulting engagements

Any consulting engagement between us and a client is governed by a separately signed agreement (statement of work, master services agreement, or similar). That agreement — not this page — describes the deliverables, fees, timelines, confidentiality, intellectual property and liability terms of the engagement.

No engagement arises simply from the submission of a contact form, the booking of a discovery call, or the exchange of email. An engagement begins only when both parties have signed a written agreement.

4. Intellectual property

Unless otherwise agreed in an engagement contract, all content on this website — including written articles, visual design, code, and the overall expression — remains the intellectual property of MS Business Solutions.

Client deliverables and the treatment of intellectual property created during an engagement are defined in the engagement contract. Our default position is that the client owns the deliverables, and we retain the right to use underlying methods, templates and general know-how.

5. Confidentiality

Information shared with us in the course of a discovery call, enquiry or engagement is treated as commercially confidential by default. A formal non-disclosure agreement can be put in place on request.

6. Fees and payment

Fees for engagements are agreed in the engagement contract. Unless stated otherwise, invoices are payable within 14 days of issue. GST applies where applicable. Overdue amounts may attract interest at a reasonable commercial rate.

7. Cancellations and refunds

Cancellation terms for an engagement are defined in the engagement contract. For advisory sprints and fixed-fee work, we typically require 14 days' notice of cancellation after the engagement commences.

8. Warranties and limitation of liability

We provide consulting services with reasonable skill, care and diligence. Our advice is based on the information available to us at the time and is offered for the benefit of the engaging client only.

To the maximum extent permitted by Australian law, our total liability to a client under an engagement is limited to the fees paid by the client for that engagement. We are not liable for indirect, consequential or special losses.

Nothing in these terms limits rights you have under the Australian Consumer Law that cannot be lawfully excluded or restricted.

9. Third-party links

Links to third-party websites from this site are provided for convenience. We are not responsible for the content, privacy practices, or availability of third-party sites.

10. Governing law

These terms are governed by the laws of the State of Victoria, Australia. Any disputes arising out of or in connection with them are subject to the non-exclusive jurisdiction of the courts of Victoria.

11. Changes

We may update these terms from time to time. The "last updated" date reflects the most recent change. Continued use of the website following a change constitutes acceptance of the revised terms.

12. Contact

For enquiries about these terms, email hello@msbusinesssolutions.au.